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Tugvan Web App
Emergency service coordination platform with multi-vendor bidding and real-time crisis management.
Client: Emergency Response Network
Year: 2024
Category: Enterprise Software
The Challenge
Emergency Response Network required a system to manage urgent service requests across multiple providers simultaneously. Their legacy system caused critical delays in emergency response times during peak periods.
Our Solution
Created a priority-based bidding system with Socket.io for instant vendor notifications. Developed emergency escalation protocols and integrated GPS tracking for rapid deployment. Implemented Redux for managing complex emergency workflow states.
Results
- 58% faster emergency response times
- 90% service request resolution within SLAs
- 24/7 system uptime maintained
- Supported 500+ concurrent emergencies
"Tugvan has fundamentally changed how we handle emergencies. The real-time coordination features have literally saved lives in critical situations."
Michael Chen
Head of Operations, Emergency Response Network
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